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Privacy Policy

1. Introduction

Welcome to SilverGo (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.silvergo.store (the “Website”). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Data

We may collect the following personal data when you interact with the Website:

  • Name, email address, phone number, and mailing address.
  • Payment information (processed by third‑party payment providers).
  • Account credentials (username and password) if you create an account.

2.2 Automatically Collected Data

When you visit the Website, we automatically receive certain technical information, including:

  • IP address, browser type, operating system, and device information.
  • Pages viewed, links clicked, and time spent on the site.
  • Referral URL and cookies or similar tracking technologies.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Processing orders, payments, and deliveries.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, shipping updates, and transactional communications.
  • Improving the Website, customizing content, and conducting analytics.
  • Complying with legal obligations and protecting our rights.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email services).
  • Legal authorities when required by law or to protect our legal rights.
  • Business partners in connection with a merger, acquisition, or sale of assets, provided they agree to protect the data in accordance with this policy.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information by contacting us.
  • Object to or restrict certain processing activities.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of the data we hold about you in a portable format.

To exercise any of these rights, please contact us using the details below.

6. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Retention Period

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

9. Third‑Party Links

The Website may contain links to external sites that are not operated by us. This policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after changes constitute your acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Effective Date: May 6, 2026

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